Hepatitis & HIV: Understanding the Connection This Awareness Month
Community Voices

Patient Stories

Behind every statistic is a person. These are anonymized accounts — shared with permission — from individuals whose lives were changed by free patient navigation, PrEP access, and compassionate HIV education in our community.

All names, identifying details, and locations within stories have been changed or generalized to protect privacy. These accounts are composites drawn from real experiences shared by community members who consented to have their stories told.

PrEP NavigationMarcus T., age 29 • Pasco County

From Fear to Empowerment: How PrEP Changed Marcus's Life

"I didn't think PrEP was for someone like me. I thought it was only for people who could afford a doctor. Deborah Nicolo sat with me for an hour and walked me through every step. Now I take it every day and I feel in control of my health for the first time."

— Marcus T.

Marcus had heard about PrEP but assumed it was too expensive and too complicated to access. A single conversation with a patient navigator changed everything.

Connected to free PrEP through Ready, Set, PrEP within 6 weeks of first contact.
HIV Diagnosis & Care LinkageDiana R., age 44 • Pinellas County

A Diagnosis, a Navigator, and a New Chapter

"I thought my life was over. I didn't know anyone who had HIV. I didn't know what to do or who to call. The navigator at Project Health Outreach was the first person who made me feel like I was going to be okay — and she was right."

— Diana R.

When Diana received an unexpected HIV diagnosis at 42, she felt completely alone. Patient navigation services helped her find care, community, and hope.

Linked to HIV specialist within 2 weeks. Achieved undetectable viral load within 6 months of starting treatment.
Patient NavigationJerome W., age 52 • Hillsborough County

Navigating the System After 20 Years Without Care

"I'd given up on the healthcare system a long time ago. Too expensive, too complicated, too many forms. The navigator didn't just tell me what to do — she did it with me. That made all the difference."

— Jerome W.

Jerome had been uninsured for most of his adult life and hadn't seen a doctor in nearly two decades. A community outreach event changed the trajectory of his health.

Enrolled in Medicaid, connected to primary care, and received first HIV/STI screening. Hypertension and pre-diabetes identified and treated.

Has PHO Made a Difference in Your Life?

Your story could inspire someone else to take that first step. We protect your privacy completely — all identifying details are changed before anything is shared publicly.

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